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Information:

Accident procedure
A car accident can be one of life's most traumatic experiences.
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Anomalies
Useful advice, tips and extras offered by some insurers.
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Automatic renewals
Some companies automatically renew their clients insurance.
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Breakdown
Most companies offer cover as an additional option.
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Contact numbers
Useful contact numbers.
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Courtesy car
Another lucrative extra.
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Driving other cars
Comprehensive cover only.
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Foreign travel
Driving whilst abroad.
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Instalments
Paying on instalments can be extremely expensive.
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Internet or phone?
Most companies prefer customers to use the internet.
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Legal protection
Policies normally insure you for between £50,000 and £100,000 of solicitors fees.
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Lower rate phone numbers
Avoid high tariff numbers.
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No claims discount
Insurers prefer customers that don’t make claims.
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Policy amendments fees
A fee charged by your insurer when you amend your policy.
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Policy excess
The amount that you have to pay towards any claim.
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Use of your car
Social, commuting & business.
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Windscreen cover
If any glass on your vehicle shatters, have it replaced without losing your no claims discount.
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Courtesy car:

Comprehensive cover only: Insurance companies make arrangements with their 'approved repairer' to lend customers a courtesy whilst their own car is being repaired.

These cars are usually very basic models, and are ‘subject to availability’. If a car is not available, tell the repairer that you will use another repairer that does have a car available, if they want your business, they’ll soon find you a car.

The insurance companies try to push as hard as possible to make you use their approved repairer because they receive gigantic discounts off labour costs and parts prices (which helps maximise their profits).

They usually insist that the repairer supply the hire car to you free of charge to themselves. You do not have to use the approved repairer and can choose your own repairer, but beware of any penalties for doing so. i.e. Swiftcover.com increase their compulsory excess by an extra £50 if you refuse to use their approved repairer.

However some companies offer guaranteed courtesy cars for an extra premium. Unless you absolutely cannot manage without a car, do not pay this, as there is always a repairer that needs the work and will let you have a courtesy car free of charge.

This is another lucrative extra for companies, as some will insist that the approved repairer provide you with a ‘guaranteed’ car at no cost to themselves, even though they are charging you an extra premium for this.

Guaranteed courtesy car example prices:
• Norwich Union £12 small car £25 larger car.
• RAC £12 small car £25 larger car.
• Tesco £21.
• Swiftcover.com £16.99 small car £31.98 larger car.
• Direct Line £18.
• Admiral £28.95

Comments
Be careful not to throw good money away, particularly when you may be paying for something you can easily obtain free of charge. When you pay extra you are entitled to a guaranteed hire car in the event of a total loss accident or theft.

Phone Best Advice UK on Freephone 0800 0851 898

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Legal Protection Policy
Worth up to £36.
£1 from every Legal
Policy goes to either
Cancer Research UK
or the
British Heart Foundation.

More details click for more details

Excess Protection
Up to £500 worth of cover.
Increase your excess and reduce your policy premium without the risk of paying out large sums of money if you have an accident.

More details click for more details

Breakdown Cover
Average call out 35 min.
Covers for homecall,
recovery to garage or
destination, car hire,
train tickets, accomodation
and with caravan or trailer.

More details click for more details

Courtesy Car
Guaranteed loan car.
For both Comprehensive
and Third Party policies.
You will be guaranteed
a courtesy car for up to
two claims a year.

More details click for more details
 
The Matthews Guide to Insurance – Independent Insurance Advice


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